County Durham & Darlington NHS Trust

Product: Urilyzer 100 & Training

Urinalysis Installation

 

Hi James, 

Nice to hear from you.

As you (and Anna!) say, it all went very smoothly and we had no problems at all making the switch.

Everyone I spoke to much prefers the new instrument and no one had any problem operating it.

They all particularly like the self-adhesive paper, though whether they’ll buy it when the standard stuff is cheaper remains to be seen!

From my own perspective, the product is very good and would be easy to recommend.

It is easy to set up and fool-proof to operate.

Sterilab have been very good to work with, and Anna in particular was great.

All time scales were adhered to, and I felt in full control of the process.

I have nothing but praise for the instrument and the company.

Many thanks for your help during this process, and for making it as painless as you did.  

 

Cheers

Andy

 

Andy Craggs

Trust POCT Co-ordinator

Darlington Memorial Hospital    

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East Lancashire Hospitals NHS Trust

Product: Urilyzer 100 & Training

 

Sterilab recommendation from ELHT Point of Care testing team

Hi Anna,

I would like to share how much we are impressed both with your excellent support and training on the Urilyzer 100 pro and with the outstanding technical support and service we receive from Sterilab as a company. You are always very supportive and happy to visit and train staffs where ever we send you and feedback re your training is very positive from our departments. Having the information you provide in your Audits is very useful to ensuring the analysers are used appropriately and safely for our patients.

 

We consider Sterilab to be our “Gold Standard” as a company. We receive orders, quotes, technical help very quickly and efficiently. Nothing seems too much trouble for the team! Help with Standard Operating Procedures and high quality useful training documents are provided to us and in case of breakdown we receive a back-up analyser very quickly which minimises disruption to our departments. As a company we feel that Sterilab really listen to what their customers need and I wouldn’t hesitate to recommend your products.

Please pass my thanks onto the team for your support over the past 2 years.

 

Kind regards

Sam

Samantha Kelsall

ELHT Point of Care Testing Co-Ordinator

Blood Sciences, Clinical Laboratory Medicine, Blackburn Hospital

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West Hertfordshire NHS Trust

Product: Urilyzer 100

Background: The Trust has  implemented the Urilyzer 100 urinalysis machine across their A& E Department and hospital wards and departments, this has involved the rollout of training and support of all key staff on all wards using the Urilyzer.

The implementation has led to very positive feedback being received from many end users of the Urilyzer at West Herts, noting that it is particularly easy to use.

A recent audit has shown that results are good and little issues have been encountered. The POCT lead commented that the Sterilab Trainer Joan should be commended for being extremely pleasant to work with and building a rapport with staff.

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