At Sterilab we seek to build strong and stable partnerships with our clients and suppliers. To learn more about some of the relationships we have been priviledged to build, read about the experiences of our customers below. If you'd like to work with us, please get in touch via our contact page or via the live chat function.
‘Super friendly Sterilab team that are eager to help, going above and beyond when it comes to support. Especially when working with the NC15 Extraction machine, where they came to London to do a demo/training session. This helped us hit the ground running when we started using it. ‘‘
Sim Superville / Katalyst Laboratories
Read MoreWe were impressed immediately with the excellent planning of the implementation, meetings on site and email plans were efficiently put in place. I would not hesitate to recommend Sterilab and the Uriliyzer 100 Pro and we are very impressed and satisfied both with product and implementation.
Read MoreSterilab have been very good to work with, and Anna in particular was great. All time scales were adhered to, and I felt in full control of the process. Many thanks for your help during this process, and for making it as painless as you did.
Read MoreSterilab Services have been friendly, knowledgeable, approachable and supportive throughout the implementation phase of Urilyzers in our Trust. Prepared documentation has been available, queries have been dealt with promptly and concerns and queries listened to.
Read MoreI received a great deal of support from Sterilab during the changeover, they promptly answered questions from users and offered solutions to queries raised. The customer service I received has been outstanding. Sterilab have been a pleasure to work with and I would certainly recommend them!
Read MoreOn-going service and support have been excellent, being delivered by friendly and approachable Sterilab Services staff. All problems have been resolved in a timely manner and any troubleshooting has been given personal attention.
Read MoreNHS Hertfordshire Procurement has found Sterilab Services to be very professional and efficient in fulfilling their obligations and most helpful and conscientious in working to resolve any issues arising.
Read MoreSterilab have been a very responsive company to work with; we have been able to work with them to tailor-make the functionality of the device to meet the needs and requirements of our users ... we have benefitted from a bespoke and intuitive service from Sterilab.
Read MoreWe consider Sterilab to be our “Gold Standard” as a company. We receive orders, quotes, technical help very quickly and efficiently. Nothing seems too much trouble for the team!
Read MoreAs a company you have always been there as a partner when we have hit snags. Whether these have been due to issues with other suppliers or with our own ordering systems, it seems that when we have a problem our first port of call is Sterilab and you have met every challenge directed to you.
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